we are Personally invested
we exceed expectations
We Care – We genuinely care about your individual and unique needs. Every person is different and your hosting needs are unique to you and your business. We will work to get to know you as an individual as well as your expectations when utilizing our Support channels so that we can facilitate a positive and personalized experience for you.
We Listen – We pay attention to your concerns, your unique situation, and circumstances and take all of this into consideration when communicating with you and working to address your needs.
We are Personally Invested – We are personally invested in the outcome and your success using our services. When you communicate with our Support Experts, we see to it that you are taken care of. Even if it’s not something we can provide, we will make the effort and do our due diligence and point you in the right direction. We will make sure that you are armed with the information you need in order to address the reason for utilizing our support channels.
We Exceed Expectations – Our goal isn’t to meet but to exceed your expectations. We are proactive and diligent. We don’t settle for anything less and wouldn’t expect you to. We want you to be excited about using our service and we aim to impress with our level of commitment, devotion, and expertise.
WHAT YOU CAN EXPECT: HONESTY, INTEGRITY, RELIABILITY & EXPERTISE.
leave no customer behind.
When we say we have your back we mean it. No exceptions and no one gets left behind. When you use our services you become a member of the GlowFrog Hosting family and we look out for our own. We value your loyalty and work to maintain it.
the buck stops here.
Whenever you contact us for support, you don’t have to guess whether or not we will help you. Even if your issue is not within our scope of support, we will arm you with the information needed to make progress on your issue.
Free WP Transfer
No Hassle, Same Day free WordPress Transfer.
Hack Fix on Transfer
Got hacked? Transfer your site to GlowFrog and we will fix your hacked WP site for free.
Broken WP Site?
We will fix your broken WordPress site on transfer – free.
UPTIME & Monitoring
We are monitoring the Uptime and Availability of your site – so you don’t have to.
EXPERIENCE THE GLOWFROG STANDARD
You’ve never experienced anything like the quality of our Hosting and Services and the Support we provide for the valued members of our Hosting Family.
Our Customers enjoy White Glove and First-Class treatment and expect no less than quality, reliability, and consistency in our services. It’s part of the GlowFrog Standard and that’s what we are committed to delivering.
Make the Leap and Experience this for yourself.
Questions? Ask us!